march, 2018

19mar4:00 pmEVENT FULL: ATLANTA: Running IT Service Management Lunch with Cask4:00 pm Atlanta, GA

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Event Details

GAIN KEY INSIGHTS INTO STRATEGIES AROUND LEVERAGING YOUR ITSM DATA DRIVING DECISIONS PERTAINING TO YOUR DAY-TO-DAY OPERATIONS.

Have one of those annoying R’s or A’s for RESPONSIBLE or ACCOUNTABLE next to your name when it comes to a part of your IT organization?

Would you like to make data driven decisions in place of emotional ones driven by someone pounding on a desk? Metrics look backward, Key Performance Indicators look forward… which ones should you be looking at and why?

These are the questions Cask’s been answering, with over a century of combined ITIL Expert experience, for our customers over the last decade.

We share what really matters to you:

  • A Practical Metrics & Measurement Strategy
  • KPIs vs SLAs vs OLAs vs Metrics
  • Keys to establishing a data driven decision culture in IT
  • ITIL vs DevOps vs Agile vs {Insert buzzword bingo term here
  • What questions you should be asking… because some bean counter is.

If you’re in Atlanta, March 19th, come find out how we can help and enjoy a delicious lunch on us!

Join Cask for an informative lunch event exploring strategies for leveraging the data you already have in your ITSM system. 

THIS EVENT IS FULL, HOWEVER, PLEASE CONTACT US IF YOU’D LIKE TO GET ON THE WAIT LIST OR SCHEDULE A MEETING WITH OUR TEAM.

If you’d like to attend, please email us now at info@162.144.216.105.

Time

(Monday) 4:00 pm

Location

Atlanta, GA

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